The success of Edward T. Burke & Associates, P.C. is due to our professional experience and the ability of our staff to adapt and implement strategies that exceed our clients' requirements. With 81 years of collective legal experience and a fully staffed collection floor of qualified, knowledgeable collection experts, our full-spectrum service delivered to valued clients falls second to none.
HISTORICAL
Mr. Edward Burke became involved in the collection industry in 1969, representing both the public and private sectors. Mr. Burke was general counsel for G.C. Services from 1969 to 1983. During his professional career, Mr. Burke participated in the creation of the final draft of the congressional bill which became the Fair Debt Collection Practices Act (PL95-109) which regulates third party collections, including attorneys. ETB&A was founded in 1989. Our client base consists of banks, corporate/commercial credit extenders, retail and medical clients. Our office provides quality third party debt collections achieved by a strong and knowledgeable collection and management staff.
STAFF
The collection office consists of a highly dedicated staff with many years dedicated to the collection of debt. Matt Foster, General Manager, is continuously evaluating and assisting collection managers and account representatives to ensure that client and office standards are maintained and/or exceeded. ETB&A is proud the longstanding efforts our employee base. Currently our collection staff has been with ETB&A for an average of five years. The majority of our collection staff has a minimum of five years experience in the collection industry.
EDUCATION
ETB&A management provides ongoing training to keep our collection staff up-to-date on the latest changes and legal interpretations concerning debt collection. Additional emphasis targets the Fair Debt Collections Practices Act (PL95-109), individual State laws and client-specific issues. All collection employees and new personnel must pass a comprehensive test on the Fair Debt Collections Practices Act (PL95-109) at the conclusion of the training program before they are allowed to initiate communication with the customer.
LEGAL
The litigation section is headed by Edward Burke, and the Attorney at Law maintains control of this office. The administration and monitoring of accounts forwarded to network attorneys are also handled through this office. Edward T. Burke & Associates, P.C. is a member of the National Attorney Network (NAN) and is also affiliated with the National Association of Retail Collection Attorneys (NARCA). |